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Nobody like to receive a katana or any other product with a quality problem. A loose tsuba, seppa, chip in the saya,or any other damage. So before I ship your order , I personally check the quality of the product. Only if it’s 110% ok I will ship it to you.
Placing an order online is a great thing but sometimes you feel disappointed when you receive it . Although I’m doing my very best to provide you with a lot of detailed pictures and videos where possible, I do understand your concern . So if you don’t feel comfortable with your purchase just return it. Contact me prior to returning your order. This policy does not apply on any personal made katana or customized katana.
In case you pay with visa or mastercard, your card won’t be charged automatically when placing your order. Only when I finished the quality check and the courrier confirmed the pick up of your order, your card will be billed.